Yes, we ship all over the world. We provides fast, free shipping on all order destinations, regardless of order amount. Our shipping origin is South Korea. We can ship to virtually any address in the USA and physical addresses are preferred. Our products cannot be shipped to certain remote international destinations due to excessive shipping costs.
It depends on where you are. Orders processed here will take 5 ~ 7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Yes. Our items are fully insured during transit. All purchases require a signature at the time of delivery.
Yemyungji takes every precaution to ensure that your order arrives safely. Your order is fully insured during transit, and we require a signature for all packages.
We are very confident that our jewelry will meet and surpass your expectations. However, if you are not completely satisfied for any reason, you may return your order within 10 days of the receive date.
If 10 days have gone by since the date of delivery, unfortunately we can’t offer you a refund or exchange
Certain basic precautions should be taken with all of your jewelry. However, some gemstones, as outlined in this section, require special care.
Take care to protect your jewelry from impact against hard surfaces and avoid contact with abrasive surfaces. Even a diamond can chip if hit with enough force or at just the right angle. Many stones such as amethyst, emerald, kunzite, opal, pearl, peridot, tanzanite and tourmaline are very delicate and easily abraded. Enamel can also chip or scratch when struck. Gemstones can scratch other gemstones and wear away at precious metals. Therefore, avoid stacking those rings and bracelets that would be vulnerable to such abrasion. Extreme temperatures, perfumes, cosmetics, ultrasonic cleaning and household chemicals can also damage jewelry.
To clean diamonds, use a mild solution of six parts water to one part ammonia and apply with a soft bristle brush.
If worn often, pearls should be cleaned and restrung professionally once a year. Between cleanings, wipe pearls gently with a damp cloth.
We repair items made by Yemyungji. You may send in your item via mail. If you to send your item via mail, please follow the instructions listed below:
1. Contact us for repair and we will send the repair form.
2. Print form and complete all information.
3. Enclose form with item to be repaired.
4. Send item and form, via an insured shipping method, to:
Customer Service Department
501 Kumtak Plaza Chungdamdong Gangnamgu, 06063 Seoul, South Korea
After we make an assessment, we will send you a free estimate.
You can contact us through our contact us page! We will be happy to assist you.